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Testimonials From Home Movers You are welcome to inspect any of the original written testimonials held on file in our offices by arrangement, or speak to any one of our clients – with their permission – regarding their personal experience of moving with Oakleys. "Moving is a great upheaval, but you helped to ease this by keeping in touch.  I think your service is excellent." Mrs M Pickrell, June 2008 "Fantastic experience - would definitely use Oakleys again to buy and sell. Other estate agents could learn from you! " Sarah Morris, June 2008 "Using Oakleys gave us the result we aimed to achieve. Thank you!" Mr and Mrs J Eyles, May 2008 "Sherry is an extremely efficient Sales Progressor - very good written communication. The sales progression side was fantastic and a credit to your company." Tracey Read, March 2008 "There was the right mix of experience and enthusiasm which made us feel confident that they knew what they were doing and would push things forward. The entire Oakleys team worked very hard and made a very stressful move a lot easier than it would have been." Rupert and Miranda Seldon, March 2008 "Smooth, glitch-free, stress-free." Dan Goldthorp and Emma Baxter, March 2008 "Though a long, difficult purchase, that we often questioned whether it was worthwhile, Oakleys – through Sherry – ensured each boundary was overcome and goals set to ensure a satisfactory conclusion. Oakleys were supportive and delivered feedback immediately in order to keep us in the picture." Richard Hawkins, February 2008 "We found using Oakleys a very positive experience. In comparison with other local agents their down to earth, honest approach and the personal, open relationship they maintain with their clients is second to none. We were kept informed and up to date every step of the process and never had to chase up any details. We would definitely use them in the future and recommend them to all our friends." Peter and Joanne Waugh, February 2008 "Friendly, honest and hard working staff. The profession would have a much better name if every estate agent was like Oakleys." Jurgen and Barbara Groet, February 2008 "Keep the customer well informed, liaised well with solicitor and surveyor, always returned calls. Took the stress out of buying a house." Lennie Nunn, February 2008 "Very informative and friendly. Always returned our calls." Mr and Mrs I Wing, January 2008 "Professional approach – treated this like a high profile business deal. Feedback – always available and quickly. Friendly staff and all have access to information." Mark Bower, January 2008 "Great communication from Oakleys throughout. A few fraught conversations over the four months our purchase took, but overall Oakleys were supportive and helped keep the chain together and our nerves calm. Really appreciated Sherry's encouragement and expertise. " Melanie English, November 2007 "Very pleasant. Champagne and key fob - nice touch. " Sarah Jane Green, November 2007 "Very professional, efficient and friendly. The sale went through very easily and was fairly stress free. we were happy that we got good service for our money - we were very impressed " Edel Alton, November 2007 "Really excellent. Both my partner and I agree you are the best agent we have dealt with - and I alone have purchased six properties in the last few years " Zoe Mayman, November 2007 "Efficient, helpful, easy to contact and flexible " Emily Nicodimou, October 2007 "Seamless! Very easy to do business with! Kept in the loop at all times. Thanks to Dominic, Sherry, and Roisin for their patience! and thanks for the flowers - nice touch. good value, have recommended Oakleys to friends and colleagues. " James Baker, October 2007 "Throughout the handling of both our sale and purchase the service and support we received was always pragmatic, efficient and professional. We were kept informed of progress at all stages which minimised the stress of the sale and purchase process. Roisin was particularly helpful and supportive during the offer process stage of our purchase. Based on the excellent and efficient service we received in handling the sale of our property I feel the value for money was both competitive and fair. We were very satisfied with the service received and would not hesitate to recommend Oakleys in the future. " Ellen Bigmore, October 2007 "Looked at six agents in Berkhamsted and liked 'Offers In Excess Of' approach. Was particularly impressed by Roisin and the rest of your sales team. She was professional and straightforward at all times. Quick to resolve problems and had excellent knowledge of others in the chain. I cannot speak more highly of her. I had less to do with Alex, Dominic and Sherry but all were excellent also. " David Fettes, October 2007 "Very positive - one of the most courteous, friendly and responsive agents I have ever dealt with. " Donald Greig, September 2007 "Friendly, professional, supportive. " Rob Jennings, September 2007 "We received professional, informative and helpful treatment from start to finish. " Lorna Roberson, September 2007 "Very good, proactive and efficient. A very good experience overall. If we go to market we would almost certainly instruct you. " Genny Snowdon, September 2007 "Apart from initial valuation, a faultless service. Once we had signed with Oakleys, we could stop worrying as we were kept up to date constantly and never had to chase after them. Highly professional and helpful staff. We would recommend Oakleys over any other Estate Agent. Thank you for everything. " Lloyd & Caroline Smith, September 2007 "Very helpful, friendly staff. Couldn't have asked for more viewers on the house. Staff all very efficient and easy to deal with. " Julie Shevlane, September 2007 "Even if we didn't know you personally I have to say that all the updates and contact we received from you was very professional and we did say this to our friends, colleagues and neighbours at the time." Val & Colin Sands, August 2007 "Very positive sales drive!! We will use Oakleys when/if we move again - always positive with an aggressive selling technique! " G Rutherford, August 2007 "The staff at Oakleys should be highly commended. Whenever we called we felt like the only people being dealt with. Everyone was extremely helpful, polite and would do everything possible to ease some very tense and stressful times. We cannot fault our experience and were delighted with the service. " Lucinda Hyde-McCready, July 2007 "Excellent - the whole process of buying Cedar Road was professionally handled. Any queries were responded to very quickly. We were very satisfied with the service offered. The Champagne was lovely thank you very much! " Clair Cobb, July 2007 "Very helpful company to do business with. Although I was unaware I personally knew Sherry at the time, she came across very well and portrayed a professional attitude when dealing in my sale. We had many laughs and it made dealing with Oakleys more enjoyable. She is an asset to your company. " Nick & Denise Hancock, July 2007 "Supportive and helpful, during what was at times a difficult and complicated purchase. Despite the fact that the vendor was actually your paying client, I received very balanced and objective assistance throughout. " Josephine Curneen, July 2007 "We think you all deliver a high level of honest service - well done! When a problem arose between exchange of contracts and completion, Michael was able to communicate between vendors/purchasers, professionally, efficiently and courteously. A big thank you to Michael and all of his team. " D & J Odedra, July 2007 "I was most impressed by the service provided by Oakleys. Fabulous! Please give our special thanks in particular to Dominic, Alex and Roisin who were very good with all our telephone queries and requests " Claire Holford, June 2007 "Friendly and helpful, including contacting previous owners in Australia to check on a couple of things before we moved in - very pleased with the service received. " Vanessa Grey, June 2007 "In Summer 2003 we had a disappointing experience with Oakleys (a new buyer was introduced to the vendor after our offer was accepted). In Autumn 2006 we were let down by another agent and having met Dominic when he valued our house, we went to him for help. The 'new' Oakleys team were fantastic - professional, approachable, open and not at all pushy. It was through our trust in them that we went into rented accommodation for three months. We have already recommended Oakleys to friends and will not be using another estate agent again! " J & C Miller, June 2007 "Oakleys have a healthy balance of honesty, integrity, customer care, written updates, information and progress reports. Oakleys are no differently priced from their competitors but for the money Oakleys provide the attention and customer care which puts them above others which gives them the competitive edge and helps ease the process. " Patrick Dolan, June 2007 "Helpful, reassuring and friendly " K Tovey, June 2007 "very friendly, totally frank, keeping us adequately briefed...would unreservedly recommend Oakleys Berkhamsted. " J Roger Duffell, May 2007 "Pricing strategy worked well in getting interested parties to view and did in one go. Price achieved was good and sale very quick. Oakleys are very professional and we were pleased with the fact that you were prepared to do some additional activities. ie Oliver taking meter readings. Sales progression handled very well - I do not envy the job! " Dave Todd, May 2007 "You would be my first choice if I chose to sell and move on. The service that was provided to ensure communication channels stayed open between vendor and buyer was most unexpected but most welcome - excellent - thank you " Evelyn Dare, May 2007 "Great - keep up the good work! " M Hicks, May 2007 "Very friendly team. Messages were passed on. There was always someone to talk to without feeling urgency. Very professional. Excellent advice and help from Debra. Thank you. " Laurent Menou, May 2007 "Fabulous, friendly, helpful and professional. From my experience with Oakleys Estate Agents I would in future have no hesitation in recommending friends and family to use your services. " Ayton Markwell, May 2007 "Comprehensive and professional service. I thought Roisin was objective in her advice and Zoe was good on viewings. My experience of the other Estate Agent firm was mediocre in comparison. " David Meathrel, April 2007 "Our experience of using Oakleys was very good as our property was sold subject to contract in 24 hours. Value for money we feel was very good. " Alan Jordan, April 2007 "Efficient, good friendly service - always on hand. Very pleased with the care and service we received - would recommend to everyone and anyone! " Annabelle Crauford, April 2007 "Very professional and very pleasant to deal with. " Graham Kendall, April 2007 "Professional, thorough, well organised with a personal touch. Oliver, the Agent who first took me to see the property was both professional and fun all in one. A real asset to you, - (I don't remember ever remembering the Estate Agent before!) " Debby Wood, April 2007 "Professional and friendly - We have used Oakleys before and on both occasions we have found them to be reliable, honest and easy to do business with. The price achieved exceeded our expectations - excellent value for money! " David Rutherford, March 2007 "Have used Oakleys previously to purchase property and was very happy with service. Knowledge of market prices for similar properties was far superior than other agents. You had to work hard and were also let down by buyers so had to do twice the work. All members of the team were friendly, helpful and professional at all times. Each stage of the sale went well (if one a little slowly)and we felt well informed at all times. Great service and professional staff. Would use again! " Annelise Dohr, March 2007 "Friendly, helpful staff who seemed committed to helping us move. Honest but not pushy...we've recommended you to friends moving. " Catriona Hearth, March 2007 " I would definitely recommend Oakleys and indeed I have.... Our main contact was Debra who we couldn't fault. She was friendly, efficient and always got back to us with whatever query we had. Jamie and I have had quite negative experiences in the past with estate agents but are pleased to say that this was not the case with Oakleys. " Donna Morrison, March 2007 "Staff friendly and professional, nothing too much trouble. I trusted Oakleys and feel comfortable recommending them to others, as I know they wouldn't let me down. They operate an honest business and look after their client's best interests. Oakleys earned every penny - Michael and his team have been fantastic and helped 'over and above' what was required. Its a very stressful time and they helped me get through it. " Eileen Johnston, March 2007 "After twenty-six months and three separate estate agents in Berkhamsted, we made no progress in selling our house. With hindsight we wish we had made Oakleys our first choice. Oakleys distinguished themselves as outstanding estate agents. The team's pro-active approach succeeded in taking the stress out of having our property on the market. Pricing, marketing, viewers feedback, acting in our interest at all times and providing after sales care, set Oakleys apart from the rest. " Dr S. & Mr R. & Szcetnikowicz, March 2007 "Effective communication and liasing with vendors - positive! " Mr C D Witt, March 2007 "We've been very impressed with Oakleys from start to finish. You lot are heads and shoulders above the competition in Berkhamsted. " Anna Hill, February 2007 "An efficient and comprehensive service. " Jane Cresswell, February 2007 "First Class! You worked hard! The staff were the best we have used, and we have moved 7 times in the past. We would recomend you to anyone. Once again, thanks! " Mr & Mrs Willams, February 2007 "Everyone I spoke to (and I did speak to everyone!) was friendly and happy to help. I genuinely felt that there was shared joy - and no doubt relief - when we exchanged! " Megan Reitz, February 2007 "Professional customer-oriented approach. In control even after the sale, still impressing by following through and ensuring all loose ends were tied up. Overall, very customer service oriented. " Richard Hay, February 2007 "Helpful in all aspects of the sale. Courteous and patient stafff. I felt that all were friends and keen to conclude the sale satisfactorily. " Mrs V Hoare, February 2007 "I was impressed by the additional services offered. " Nigel Millwood, February 2007 "All staff were very professional. Felt that they were interested in our property and keen to get a sale for us. We would certainly use Oakleys again if we need to market our next property. " AJ & BC Edwards, February 2007 " A professional yet friendly team. The comunication was good and so the process was pretty seemless." Lisa Moore, February 2007 "You were reliable, friendly, efficient and true to your word! I think you're always trying to improve on your service, and it shows. Thank you to everyone for the 'Oakleys Experience'...you made our move so much easier." Lizzie Chadwick, January 2007 "I would highly recommend using Oakleys. I was very satisfied with the level of communication I received, and I was very satisfied with the honesty and integrity displayed. I was constantly informed of the progress of each viewing which I felt was very useful and reassuring. My experience of Oakleys is a professional outfit with friendly, courteous staff. Throughout the sale I have been regularly informed of progress and updated when things needed to be actioned. Keep up the good work! " Nick Hancock, December 2006 "Your excellent service dealt with all my sale matters very well - particularly the 'chasing up'. There were about 6 interested buyers - even after a few days. I liked the marketing methods using 'Offers In Excess Of' pricing, I liked the add on services (the House Doctor and floor plans) and I was impressed with the photography and sales particulars. " Colin Hextall, December 2006 "Oakleys strategies maximised the price obtained for the property and reduced greatly the time it took to find a suitable buyer. " Chris Fernante di Ruffaus, November 2006 "Regarding the home doctor recommendations, number of viewings, feedback information, general telephone and personal contact with your staff, we must record that you have surpassed our expectations. The quality of professional standards exhibited has considerably exceeded those of estate agents with whom we have previously dealt with….we are pleased with the way things have moved along so far. " Dr S. & Mr R. Szcetnikowicz, November 2006 "During the difficult times when the chain was stalling Oakleys worked very hard for us. Thank you. " Jack and Barbara Cutler, November 2006 "Positive. Very professional, especially Michael, Oliver and Roisin. I think Oliver and Roisin deserve huge bonuses!!! Seriously though, we very pleased all round. " Simon Kaye, November 2006 "Thank you so much for all your hard work in selling the flat and for always keeping us informed." Simon & Louise Beddall, October 2006 "One of life's great experiences! Every member of the team was thoroughly dedicated and were there for me when disappointment came and got straight back in the race, bringing everything to completion with a savoir-faire that re-assured every bit of the way." David Spowart, September 2006 "The sale of my property went very smoothly. The staff were friendly, honest and helpful. I would recommend Oakleys to my friends." Gail Valentine, September 2006 "Oakleys were very proactive with marketing and arranging viewings. The accompanied viewings worked well and gave a good, professional image. The staff were knowledgeable about the local market, with a good database of clients…We found our purchase much harder than our sale!" Lesley Harpley, September 2006 "Overall a very professional and slick sales process with knowledgeable staff at all levels from the initial valuation to chasing the sale through. Whilst one never likes to pay fees, these were well deserved and offered value for money. A great experience." Jeremy Burditt, September 2006 "A well trained and professional service, with support and encouragement offered by staff at all times. Thank you to your staff and good luck to your company!" Dennis & Marion Bellaby, September 2006 "A good friendly experience…once the offers in excess of strategy was employed, movement was obtained. " David Todd, September 2006 "We were very happy with the service we received. All the staff were friendly and helpful and we were impressed by their efforts to keep lines of communication open between sellers and buyers in the chain." Sarah Hawkswood, September 2006 "My experience has been 100% positive. Oakleys have proved to be honest, reliable and the team ensured a stress-free sale. I was particularly impressed with their support up to my exchange – the chain was long and Oakleys provided professional after-sales liaison. They are a dedicated and enthusiastic team of people!" Cath Hurling, September 2006 "Unbelievable marketing. Feedback without even having to ask! Members of staff always available to talk, or called me back within a short period of time – I never had to chase." Sarah Jones, September 2006 "Thank you for dealing with the various issues for us and running around on our behalf…Please thank the team for all they have done for us. We appreciate Oakleys were working with our best interests at heart at all times. We always felt confident that the team were doing their best for us. They were always very professional and ensured they had our full agreement before dealing with issues and changes. Oakleys have always been good to deal with and there was never any undue pressure or stress from your end and I must thank you for selling our house and wish you good luck for the future." David Cameron, September 2006 "Friendly and helpful..." Diana Wetherall, September 2006 "I have already recommended Oakleys and will continue to do so." Bethan & Sunit Sharma, August 2006 "Thanks for all the help, patience, efficiency which made our sale & purchase so successful! You're a great team." Cath & David Hurling, August 2006 "I've been impressed with Oakleys all the way through the process of selling our house and buying our new property. Friendly, helpful and very professional at all times. Very happy with the outcome. Thanks to all at Oakleys." Philip Casserley, August 2006 Back